Privacy Policy

1. Introduction

Sarah Fruits and Vegetables (“we”, “us”, “our”) values your privacy. This Privacy Policy explains what information we collect, how we use it, with whom we share it, and how you can control it.

2. Data Collected

Provided by you:

  • Name
  • Email
  • Delivery address
  • Phone number

Collected automatically:

  • Device information
  • Usage analytics
  • Crash reports via third-party tools (e.g., analytics SDKs)

3. How We Collect Data

  • When you register an account
  • When you submit an order or proceed to checkout
  • Through automated analytics and SDK integrations

4. Use of Data

  • To process and deliver your orders
  • To improve app functionality, performance, and security
  • To send transactional messages (e.g., order confirmations, status updates)
  • No marketing communications unless you explicitly opt in

5. Data Sharing

We share data only with:

  • Payment processors and delivery partners to fulfill your order
  • Analytics providers (e.g., Firebase, Mixpanel) who follow data protection best practices

6. Data Retention & Deletion

  • We retain your personal data only as long as needed to complete your orders or as required by law
  • You can request deletion at any time by contacting us via email
  • Once your account is deleted, all personal data is removed within 30 days

7. User Rights (for EU/UK users)

If applicable under GDPR, you have the right to:

  • Access your data
  • Correct inaccurate data
  • Request data deletion
  • Restrict data processing
  • Request data portability
  • Object to automated decision-making or profiling

To exercise these rights, please contact us using the details provided below.

8. Children

Our service is not intended for users under 13. We do not knowingly collect data from minors. If such data is identified, it will be deleted promptly.

9. Security Measures

  • All data is transmitted securely using HTTPS
  • Stored data is encrypted, protected by firewalls, and accessible only by authorized personnel

10. Policy Updates

We may update this Privacy Policy from time to time.

  • Any material changes will be shared via app notifications or email
  • Continued use of our service after changes means you agree to the updated terms

11. Contact Information

For questions, concerns, or data requests:

Email: info@sarahkw.com